If your item is unworn and non-custom, we would be happy to exchange your piece within 14 days for a different length! To initiate an exchange for your non custom piece, please visit our Returns page and follow the directions there.
If you are unhappy with the length of your piece, and it is custom, email email@example.com and we will work with you to resolve the issue. Any shipping costs and/or re-working fees are the responsibility of the customer.
If you mail your piece in on your own, be sure to keep the tracking number provided to you by the shipping company so we can locate the order if needed!