How can we help?

Operating Hours:
Monday - Friday: 9am-4pm MST
Saturday - Sunday: Closed

NOTE: Due to high order volume, our response times are delayed. Thank you for your patience.

Jewelry Care & Materials

HOW DO I CARE FOR MY JEWELRY?

For general care practices, see our Jewelry Care page for details on how to care for your Made by Mary jewelry.


We also have a liquid Jewelry Cleaner designed to renew and refresh your jewelry. Our Jewelry Cleaner is safe for daily use, so you can bring back that "love at first sight" feeling and fall for your favorite Made by Mary pieces all over again.

HOW OFTEN SHOULD I CLEAN MY JEWELRY?

To care for your Made By Mary pieces, there are three things you should keep in mind: 

 

1. Is your jewelry in contact with chemicals or other substances?

2. What residue stays on your jewelry for longer periods of time, or gets removed from cleaning?

3. And finally, how is your piece stored?

 

We recommend removing your Made By Mary pieces before activities that tend to come into contact with chemicals, like swimming, cleaning, gardening, and exercising, to name a few. 

 

We also recommend the "last on, first off" method. Meaning, jewelry is the last thing to put on for the day and the first to remove at the end of the day. By doing so, you limit the exposure to lotions, perfumes, hairspray, makeup, etc.



For regular cleaning, we have a liquid Jewelry Cleaner designed to renew and refresh your jewelry. Our Jewelry Cleaner is safe for daily use, so you can bring back that "love at first sight" feeling and fall for your favorite Made by Mary pieces all over again.

WHAT IS GOLD FILLED?

Contrary to what the name implies, gold-filled is a layer of gold coating on the outside of a base metal. Gold Filled often starts as a brass sheet or wire then a thick layer {5% or more of total weight, while plated pieces are often less than 1%} of at least 10K gold is then bonded to the brass base with extreme heat and pressure. At MBM, we use 14K! This process doesn’t just create a layer that sits on top of the base, it fuses the two layers making it incredibly durable. This substantial layer of gold is what keeps your piece tarnish and chip resistant. With proper care, gold filled jewelry can last for years to come! This includes not wearing your piece while swimming, gentle cleanings, and storing the piece with care.


For more information on Gold Jewelry, see our blog post HERE.

DOES YOUR JEWELRY CONTAIN NICKEL?

We are proud to say all MBM products are NICKEL-FREE!