How can we help?

Operating Hours:
Monday - Friday: 9am-4pm MST
Saturday - Sunday: Closed

NOTE: Due to high order volume, our response times are delayed. Thank you for your patience.

How to Order

HOW DO I CUSTOMIZE AN ORDER?

Made by Mary creates most of our pieces in house. For details on customization options, please refer to the product page for more details.

HOW DO I FIND MY PERFECT SIZE?

Finding your perfect size can sometimes be tricky! We’ve done our best to put together a couple of articles to help you find the best size for you.


To find your perfect necklace length, refer to our Necklace sizing guide. Keep in mind that when purchasing a horizontal bar necklace, the length of the bar is included in the total length of the piece. 


For information about finding your perfect ring size, please refer to our Ring Sizing Guide.

CAN YOU STAMP THE BACK OF A BAR OR DISC?

We currently do not offer stamping on the back of our pieces. Hand stamping is a high impact process, and despite our substantial materials, as slight impression will show on the reverse side.

CAN I ORDER A PIECE WITH MIXED METALS?

We offer most of our pieces in Gold Filled, Rose Gold Filled, and Sterling Silver. We currently do not offer our bracelets, earrings, chokers, or necklaces to be assembled as a mixed metal set. 

CAN I INCLUDE A GIFT MESSAGE WITH MY ORDER?

You can add a gift message at checkout! Just check the Gift Message box at checkout and add your note!

CAN I USE MORE THAN ONE COUPON CODE?

Only one coupon code can be used per order.

ARE ITEMS LISTED IN USD?

All items and order totals on our website are shown in United States Dollar.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Payments are accepted via major credit/debit cards or PayPal.