FAQ TEST

+PROCESSING & SHIPPING

What is the current time to make a piece of jewelry?  Standard production time is 4-5 days, not including shipping.  If you need your M|M order sooner than that, we do offer upgraded shipping that does include faster production times (1-2 days).  Upgraded shipping & production can be purchased at checkout.  Please note:  standard production time of 4-5 days may not apply during sales or during the holiday season as we receive a significant amount of orders during that time.

What is your Domestic Shipping Policy?  We offer free shipping on all domestic orders over $60 via USPS First Class Mail.  Standard production time is 4-5 days.  We offer upgraded shipping via USPS Priority Mail and USPS Express Mail as well, both of which come with a 1-2 day production time.  You can find our current rates at checkout.

What is your International Shipping Policy?  We ship all of our orders via USPS First Class Mail.  If you

Do I have to pay sales tax?  Only Utah customers are charged sales tax.

+CARE & MAINTENANCE
Coming soon.
+SHIPPING & POLICIES
  • Free domestic shipping on orders over $60. Standard shipping is USPS first class mail with a tracking number. Upgraded shipping available at checkout.

SHIPPING - INTERNATIONAL.

  • We ship worldwide via USPS International First Class Mail.
  • Shipping time can vary between 2-6 weeks.

For the countries that charge customs/taxes on imported goods, Made by Mary is not responsible for collecting/charging these fees. Therefore, it is the duty of the customer to be aware of charges that may occur at time of delivery pickup for imported goods.

REFUNDS & EXCHANGES: All customized orders are final sale. Changes to orders can be made within 12 hours after ordering. (We try to start orders right away!)

PAYMENT: Payments accepted through PayPal or credit/debit cards. Utah customers subject to sales tax.